Case Study

CALIDA: Elevating shopping experiences with exceptional customer service at the point of sale

CALIDA: Elevating shopping experiences with exceptional customer service at the point of sale

Pages 2 Pages

This SAP case study details how CALIDA AG, an international apparel brand, transformed its retail operations by implementing SAP Customer Checkout and SAP Customer Checkout manager. CALIDA faced challenges with limited flexibility, disparate retail systems, and master data distribution issues, seeking an intuitive, integrated, and future-oriented point-of-sale solution. The adoption of SAP Customer Checkout enabled CALIDA to significantly enhance operational efficiency and elevate customer experiences at the point of sale. This strategic move provided their store teams with an intuitive interface and robust backend control, making them fit for future market changes and growth while seamlessly integrating into their existing IT landscape. The solution offered critical improvements in admini

Join for free to read