How British Business Bank Uses DQM to Achieve Best-in-Class Accessibility CROWNPEAK DQM y Industry: Financial Services y Regions: UK y 96% reduction in accessibility issues y Accelerated remediation y Outperformed peers in the financial services industry y Optimized, barrier-free digital experience y Platform for continuous improvement The British Business Bank is committed to providing websites that are accessible and usable by the widest possible audience. Operating in the public sector, it is also subject to stringent regulatory requirements for digital accessibility. In September 2018, the United Kingdom issued a regulation that required public sector bodies to make all of their existing websites accessible by September 23, 2020. With only two years to audit and rem

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