Case Study

Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM

Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM

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Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM Ensuring accessibility compliance and premium quality across a large digital presence demanded a best-in-class solution CROWNPEAK SOLUTIONS y Crownpeak DQM CUSTOMER OVERVIEW y Region: NAFTA y Industry: Healthcare CHALLENGES y Ensure accessibility compliance, quality, and consistency of new web presence y Streamline digital quality assurance processes y Verify digital partners are meeting quality and compliance targets RESULTS y Tackled ambitious WCAG 2.1, level AA compliance goals for new site y Scored highly against industry benchmark for accessibility compliance and quickly hit compliance targets y Improved productivity as DQM clearly prioritizes issues for team attention

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