Case Study
Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM
Raising standards and boosting productivity at one leading healthcare provider with Crownpeak DQM Ensuring accessibility compliance and premium quality across a large digital presence demanded a best-in-class solution CROWNPEAK SOLUTIONS y Crownpeak DQM CUSTOMER OVERVIEW y Region: NAFTA y Industry: Healthcare CHALLENGES y Ensure accessibility compliance, quality, and consistency of new web presence y Streamline digital quality assurance processes y Verify digital partners are meeting quality and compliance targets RESULTS y Tackled ambitious WCAG 2.1, level AA compliance goals for new site y Scored highly against industry benchmark for accessibility compliance and quickly hit compliance targets y Improved productivity as DQM clearly prioritizes issues for team attention