Case Study
How a global consumer goods major transformed operations through a digital-first approach
DESIGN • TRANSFORM • RUN How a global consumer goods major transformed operations through a digital-first approach Generatin G Consumer Goods impa Ct Case Study Client A global consumer goods major Business need addressed • How to increase sales amid changes in consumer preferences and competition • Sub-optimal cost structures due to acquisitions and legacy operating models • Complex, disparate processes causing slow decision-making and time-to-market solution • T ransformation of global finance operations across 22 key markets to fund investments for growth and innovation • Phased consolidation of over 60 processes across 75 countries into 6 global centers • Focused use of digital, based on the Genpact Cora platform, to automate transactional activities, and provide instant