The challenge At Hospice of Cincinnati, the billing department sought an ideal method to save time and cut unnecessary, behind-the-scenes costs. Kim Kuebler, Medicare Supervisor and Manager, spoke about searching for an effective product. “The products from our last revenue cycle management company were very outdated. Everything from NOEs to claim submissions had to be manually typed into the Medicare system,” said Kim. “If anything was entered incorrectly, it could end up taking twice as long to see that revenue.” It was clear the team needed a modern revenue cycle management tool to drive proficiencies across the board. Waystar solutions For Kim’s team, it was a welcome relief to use products that uniquely fit their needs. “We couldn’t believe what we had been missing out on all

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