Case Study

Hipotekarna Banka Elevates Customer Experience with HID Digital Banking Solutions

Hipotekarna Banka Elevates Customer Experience with HID Digital Banking Solutions

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Hipotekarna Banka, Montenegro’s second-largest bank with over 200,000 customers, elevated its customer experience through HID Digital Banking Solutions. Known for innovation, the bank boasts a highly digitalized, agile structure and the country’s best loyalty program. It was the first in Montenegro to offer Google and Apple Wallet integration, enhancing convenience and security for customers. Committed to sustainability, including as a United Nations Environment Program Finance Initiative signatory, Hipotekarna leverages HID’s secure digital access technologies to drive industry-leading digital banking services and customer engagement.

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