Case Study
HID Secures Baiduri Bank’s Customer Authentication Journey
HID helped Baiduri Bank, Brunei’s largest conventional bank, secure its customer authentication journey by integrating advanced digital identity solutions. With 11 branches and comprehensive online and mobile banking services, Baiduri sought to enhance security while ensuring a seamless user experience. HID’s technology strengthened authentication processes, supporting Baiduri’s vision to empower clients in a changing world. This improvement aligns with their award-winning commitment to innovation and employee engagement, ensuring robust protection and convenience for both business and personal banking customers.