Erste Group, the leading bank in Central and Eastern Europe with 2,000 branches across seven countries, enhanced its customer experience using HID’s cloud-based authentication. Serving over nine million users through its digital assistant George, Erste Group prioritized secure, seamless access across multiple channels—phone, online, and mobile. HID’s solution supports trusted financial advising by enabling strong, scalable authentication, empowering customers to manage their finances confidently while maintaining high security standards across the bank’s extensive service network.

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