Helping a Distributor Turn Growth Into Profit Through Process Improvement
Helping a Distributor Turn Growth Into Profit Through Process Improvement
2 PagesTHE POWER OF BEING UNDERSTOOD AUDIT | TAX | CONSUL TING CASE STUDY: HELPING A DISTRIBUTOR TURN GROWTH INTO PROFIT THROUGH PROCESS IMPROVEMENT A distributor with $30 million in sales had a problem. The company was growing, but the bottom line was shrinking. Errors were out of control. Customer complaints were increasing. They called RSM. Listening to the client, we learned several key facts: • A daily count revealed an average of more than
