Case Study
Health System Creates a Consistent Check-In Experience for Their Patients
678.738.1120 | sales@clearwaveinc.com | clearwaveinc.com © 2021 Clearwave Corporation clearwave Case Study: Baptist Health Health System Creates a Consistent Check-In Experience for Their Patients Baptist Health, located in Montgomery, Alabama, is comprised of three hospitals, one outpatient cancer center, five outpatient imaging centers, one outpatient surgery center, as well as multiple physician groups and breast health clinics, which collectively operate on six different scheduling/billing systems. Solving Some Large Issues In 2012, the health system recognized the following issues impacting its revenue cycle and registration process: • High deductible health plans had shifted the burden of payment from the insurance company to the patient • Patient recor