Case Study

Contactless Check-In Earns Patient Trust

Contactless Check-In Earns Patient Trust

Pages 2 Pages

887 West Marietta Street Northwest, Suite E, Atlanta, GA, 30318 | (833) 723-4999 | experts@radixhealth.com | radixhealth.com 1 When Olympia Orthopaedic Associates (Oly Ortho) pivoted to mobile check-in in February 2020, the practice simply sought an improved patient experience and streamlined operations. A month and a half later, with the worst pandemic in a century surging in Washington state, Oly Ortho had even more reasons to be glad they had implemented contactless check-in. “DASHin really has been a game changer with COVID-19, as it has allowed us to social distance and still see patients,” said Lourie Roberts, COO of the practice, which has three locations in Olympia, Washington. Oly Ortho employs 26 physicians whose specialties range from joint replacement to neuro

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