Case Study
North Idaho Dermatology Reduces Check-In Times To Under Two Minutes
678.738.1120 | sales@clearwaveinc.com | clearwaveinc.com © 2020 Clearwave Corporation clearwave Case Study: Clearwave Connect North Idaho Dermatology Reduces Check- In Times To Under Two Minutes “Our check-in times before Clearwave were 7-15 minutes. After implementing Clearwave, it is now one minute and 55 seconds – and that’s for both new and returning patients.” Grant Ely CEO, RN | North Idaho Dermatology Driving Additional Value North Idaho Dermatology began looking into additional ways to enhance their check-in process in order to: • Provide patients with enhanced customer service through additional staff interaction • Optimize limited front desk space while providing an open and modern atmosphere • Increase investment opportunities Creating Intimate Customer Interactions