Case Study
Health Benefits Organization Responds To Business Demand
HEALTH BENEFITS ORGANIZATION | CASE STUDY MN ALE ARNING.COM © 2018 by Michaels & Associates Docntrain, Ltd. dba Michaels & Associates Redesign new hire curricula to get competent, productive employees on the job quicker Evaluate a six-month new hire training program with a fresh perspective Overcome a culture of departmental silos and a perception that only insiders could do the job correctly CHALLENGES Perform a thorough assessment to evaluate the current training program and business processes that affect the existing curricula Make clear recommendations for improved curricula, with detailed evidence of findings APPROACH Ability to address factors for