1 Harry's Case Study Harry's New York City, New York Transitioning from start-up to mature organization is tricky. At a certain point in a company’s growth, the very qualities that make a young company successful—e.g., growth at all costs and a 24/7 work ethic—can become liabilities. The same is true of a start-up’s space, as Harry’s discovered. Harry’s former headquarters was essentially one cavernous workroom, a 3,000-square-foot loft in New York’s SoHo neighborhood. The space worked well enough in the company’s early days. The open office lent itself to interaction, and, because there weren’t many employees, there was enough space for people to separate themselves from the fray. But by the time the company had grown to a team of 65, the workplace had lost some of its charm.

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