SUCCESS STORY: AFP HABITAT Habitat fosters innovation and delivers customer experience excellence through effective resource optimization Customers lives improved through the delivery of superior social security benefits For over 30 years AFP Habitat has been focused on the importance of planning and saving for retirement. And they do so with a goal in mind: improving their customers’ quality of life through superior social security benefits. The company received the Platinum Performance Award for performance from Fund Pro and Estrategia. As a leading pension fund administrator, AFP Habitat fosters innovation and excellence through effective resource optimization. And one of the choices they made was Genesys Cloud. The Challenge: Stability and Integration What customers expect

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