Established in 1935 as the U.S. Veterans Facility Federal Credit Union with Federal Charter #242 (the second low- est charter number in the state of Mississippi), Gulf Coast Community Federal Credit Union now has a community charter that includes anyone who lives, works, worships or attends school in Harrison or Hancock County, Mississippi. The credit union's stated vision is to "create a culture of knowledgeable, empow- ered employees passionate about helping people fulfill their financial dreams." To help them realize this commitment to their 10,000+ members, Gulf Coast has partnered with Better Branches Technology, the credit union movement’s leading provider of branch visitor queuing and workforce management software. The Gulfport, MS-based credit union was using spreadsheets to manage

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