Better Lobby from Better Branches Boosts Both Employee Productivity and Member Satisfaction Levels for Houston Credit Union
Better Lobby from Better Branches Boosts Both Employee Productivity and Member Satisfaction Levels for Houston Credit Union
2 PagesFirst Community Credit Union (FCCU) was chartered in southeast Texas in 1954 to serve the employees of the Spring Branch Independent School District. 1988 marked the expansion to the Greater Houston Area as the credit union was granted a communi- ty charter. Over the years, First Community Credit Union has grown to become one of the largest credit unions in Houston; over $1 billion in assets. To better serve their 112,000+ members across 18 locations, FCCU has partnered with Better Branches to implement their full-featured Better Lobby Member Appointment and Mobile Booking Tool solution. While already a Better Lobby user, the Alief Branch was the first FCCU location to rollout this state-of-the-art branch appointment handling enhancement. Joy Gonzalez, Vice President of the Alief Branch, w
