© 2019 Fannie Mae. All rights reserved. The Challenge As an organization focused on customer experience and technology, Guaranteed Rate was seeking ways to improve their offerings and recognized the benefits that Fannie Mae’s Day 1 Certainty® could provide. “We saw the vision as to how Day 1 Certainty could impact the borrower experience downstream, to streamline the process to make our borrowers’ experience better*, ” said Brad Lando, Senior Vice President, Strategic Development. Guaranteed Rate realized they had an opportunity to leverage the Desktop Underwriter® (DU®) validation service within their online loan application platform, Digital Mortgage, which receives the majority of their applications. By integrating digital asset verification into Digital Mortgage, they could

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