Guaranteed emphasis on customers with CRM
Guaranteed emphasis on customers with CRM
2 PagesDPD responsibility Photo from: www.dpd.com Guaranteed emphasis on customers with CRM “DPD GeoPost (Deutschland) GmbH strives to be the preferred provider of cou- rier and express parcel services for customers through reliable services, quality, trust, partnership, added value, and innovation.” (Christian Leibold, Commercial Manager, DPD GeoPost (Deutschland) GmbH) This principle guided all phases of the CRM project at DPD: starting with the de-
