Business Challenge: One of the largest retailers in the world operates over 600 club store locations in the US, serving over 50 million members annually. This large-scale retailer (LSR for purposes of this success story) is a long-standing client for whom LEGACY operates multiple dedicated warehousing and fleet operations across the United States. An opportunity arose in Q1 2016 to assume operational management of LSR’s omni-channel West Coast distribution center operations in California’s Inland Empire. The facility had been a high performing operation in LSR’s network. However, the incumbent provider lacked depth and working knowledge within LSR’s greater supply chain network, and had plateaued from a performance standpoint. Based on the growth trajectory of LSR’s Western

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