Introduction One of the largest home appliance manufacturers in the world utilizes an independent dedicated fleet operation (referred to as IDFO in this success story). The fleet operation of over 100 drivers is domiciled in 6 terminal locations across the US, servicing the appliance manufacturer’s domestic distribution network by delivering raw materials to manufacturing plants and finished goods to distribution centers. The average volume of the fleet is approximately 200 Truckloads per week. The operation also provides spotting, equipment movement, yard management and logistic administrative support services for the home appliance company’s manufacturing plants and transportation management teams. Challenges As with many dedicated fleet operations, IDFO faced challenges r

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