Case Study
From Good to Great
Worry Free ITTM Network 1 Consulting, Inc. For more information contact Richard Stokes at (404) 997-7652 or RStokes@Network1Consulting.com Case Study From Good to Great Situation: Gastroenterology Specialists of Gwinnett (GSG) is a medical practice focused on digestive evaluation and treatment. They have four board-certified medical doctors, two locations (Duluth & Lawrenceville), supporting staff, and a fully accredited ambulatory surgery center. In 2009 the technical person at their IT support company left; they had been pleased with his support but they were not happy with his replacement. “Our computers and network are critical for our practice,” states practice manager Betsy Roberts, “we can’t afford to be down.” Solution: With their heavy