A global mining company operating across Australia and the Americas relies on diverse connectivity—fiber, landline, and satellite—to maintain operations. Its critical services run on the internet, including VoIP, teleconferencing, payroll, and check-ins, making downtime extremely costly. To address network complexity and ensure uptime, the company adopted ThousandEyes for full visibility into cloud and network performance. The platform’s rapid deployment, ease of use, and precise issue identification enabled swift resolution of problems, reduced downtime, and improved provider communication. Future plans include API integrations, synthetic monitoring, and centralized dashboards for digital transformation.

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