Process mining is a technique that uses event data from business processes to discover, monitor, and improve actual processes, providing real-time, data-driven insights. Unlike traditional methods, which are subjective and time-consuming, process mining offers an objective, faster, and cost-effective way to visualize workflows, identify inefficiencies, and detect process deviations. It aids in process optimization, automation, and compliance. With the sector expected to grow significantly, process mining enables businesses to improve decision-making, boost productivity, and address operational gaps. It is vital for digital transformation and enhancing customer experience.

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