Insight Global, a leading staffing firm, optimized its SD-WAN and application performance using Cisco ThousandEyes WAN Insights. With 68 offices and thousands of users, network issues emerged as employees returned on-site, especially affecting collaboration apps like Webex and Microsoft Teams. WAN Insights provided visibility and proactive recommendations to improve circuit paths and SD-WAN policies. As a result, path quality improved from 80% to 99%, reducing help desk tickets and boosting user experience. With fewer disruptions, the IT team can now focus on enhancing performance for other critical applications across its hybrid work environment.

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