Global Health Supplements Retailer Enables Omnichannel Customer Experience Case Study Vitamins and Nutritional Supplements Omni- Channel CommerceSolution Using a carefully crafted digital strategy, Visionet delivered an omnichannel customer experience in record time. We implemented and unified their eCommerce and ERP platforms to create a seamless, consistent, and personalized experience across their eCommerce platform and call center. We unified the client’s online store and call center informa- tion, and enabled in-store pickup by streamlining their processes, customer and transaction data, supply chain management, merchandising, and customer service opera- tions. Challenge Our client is global retailer of vitamins and nutritional supple- ments that operates over 300 sto

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