GLADSTONE AREA WATER BOARD CASE STUDY Since adopting TechnologyOne’s integrated enterprise software solution, Gladstone Area Water Board (GAWB) has gone on to become the first water service provider in Australia to gain ISO 55001 certification. The challenge GAWB is a state government-owned, bulk water service provider, supplying bulk raw and potable water to industry, domestic and commercial customers in the Gladstone region. Previously GAWB was running multiple software programs in order to gain a big picture view of its asset performance. This meant staff had to piece together information from different departments using different systems which was time- consuming and inefficient. “We had issues with our existing software programs and needed to replace these with a new

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