“TechnologyOne is now our one-stop-shop, our single source of truth. Our whole business operates from it.” Steve Briggs, Billing Manager Highlights 72,000 customers 180 staff Consolidated 2 billing systems into 1 Saved hours in billing processing The challenge GWMWater previously used two separate billing systems to manage its urban and rural customers, and needed to consolidate the systems to streamline its billing process. It went to market seeking an upgrade for its outdated legacy systems, that would enable it to reduce inefficiencies and deliver accurate information in a consistent format. The solution GWMWater implemented TechnologyOne’s water management solution as part of an integrated enterprise solution. TechnologyOne offered GWMWater capabilities to manage its prop

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