CASE STUDY: getAbstract, Inc. 20900 NE 30th Ave., Suite 315, Aventura, FL 33180, USA +1.305.936.2626 | getAbstract AG, Alpenquai 12, 6005 Lucerne, Switzerland +41.41.367 .5151 www.getabstract.com or email: info@getabstract.com New Skills Lead to Increased Sales Investing in leadership development pays, and Ranu Gupta, Director of T alent Management for Western Union University , the financial services company’s in-house leadership training and development program, believes he has the numbers to prove it. Surveying employees who had participated in one of the company’s Sales Excellence workshops, he asked whether they had recorded above average sales post-workshop and what share of any increase they attributed to skills learned in the program. “The response I got back was $8

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