CASE STUDY: Developing Leaders at MasterCard The mission of MasterCard’s Global T alent Management and Development team is to “transform employees’ potential into performance, leverage their strengths, and help them develop the skills and abilities they need to drive the success of the company . ” MasterCard believes in leader-led development and tying talent management to the most critical business priorities. The organization’s Leadership at All Levels philosophy , which emphasizes empowerment and personal accountability , has become ingrained throughout the company . Since MasterCard introduced getAbstract internally in 2006, the credit card organization has embedded getAbstract summaries in virtually every learning initiative. The company has encouraged managers to u

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