The case study explains how WWK Lebensversicherung, one of Germany’s largest life insurers, partnered with ForgeRock, now part of Ping Identity, to digitize its customer and partner services. Using ForgeRock Access Management, WWK implemented a single sign-on (SSO) system that unifies access for employees, agents, and customers across all online portals. This eliminated multiple logins, reduced service desk tickets, and strengthened security through standard implementations. The solution provides centralized access to contracts, claims, and account data while ensuring data protection and scalability. Cloud readiness and ForgeRock Intelligent Access position WWK for future innovations in digital identity management.

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