Case Study

Genpact increases productivity for a global e-commerce major by reducing the invoice-rejection rate by 90%

Genpact increases productivity for a global e-commerce major by reducing the invoice-rejection rate by 90%

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HigH TecH Genpact increases productivity for a global e-commerce major by reducing the invoice-rejection rate by 90% A global pioneer in online shopping, found that the rejection rate for invoices raised by its vendors was an alarming 33%, resulting in lower productivity, longer payment cycles, and additional effort from reviewers, approvers, and auditors. Genpact was chosen for our proven process expertise to standardize and optimize the

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