The case study explains how GEICO, the second-largest auto insurer in the U.S., selected the ForgeRock Identity Platform, now part of Ping Identity, to power its online customer portal and enhance digital engagement. GEICO needed a scalable IAM solution to deliver secure, seamless access across web, mobile, and cloud environments. ForgeRock’s unified identity stack, including Access Management, Directory Services, and Identity Management, allowed rapid deployment, high scalability, and flexible integration. The platform provided secure access controls for both customers and employees, improving agility, performance, and user experience while supporting GEICO’s modernization strategy.

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