CUSTOMER STORIES | Media & Entertainment www.zendesk.com | support@zendesk.com | 1.888.670.4887 Gawker | 1 Gawker Media is the publisher of some of the best loved titles on the web including the eponymous Gawker and gadget sensation Gizmodo. Founded in 2002 by Nick Denton, the influential media group now produces eight original brands with a collective audience of 20 million US readers. Attracting fans and critics alike for their inimitable delivery of news, scandal, and entertainment, the Gawker Media properties are heralded as everything from ‘deliciously wicked’ to ‘the biggest blog in the world. ’ “Zendesk saves us a tremendous amount of time by allowing us to respond to thousands of readers in a personalized manner, ” says Takayama. “We want to keep our support team sm

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