Case Study
Gallagher - Maturity Model
LMAC CASE STUDY GALLAGHER www.lmac.co.nz • Million dollar improvements realised • Building internal capability and self-reliance • Streamlining operations by the adoption of one way of working within the group “The Gallagher Way” • Providing the vision, road map, measurements and capability for future business growth AT A GLANCE • Systems maturity model development • KPI and practices assessment • Group results and maturity benchmarking • Internal tool box development • Development of internal subject matter experts • Maximisation of brand values throughout the organisation • Hoshin planning and strategy cascade for global deployment CAPABILITIES DEPLOYED “Developing our own Business Maturity model (The Gallagher Way) with LMAC has revolutionized our business improv