Customer story By Michelle Malick, Group Instructional Designer and Learning Systems Support Lead, Citadel Credit Union I’ve always been a big believer that you are your own competition, and that you should work smarter every day to improve your performance and achieve your goals. Sometimes, however, we all need a little boost to motivate us to push our boundaries and our limits. Citadel Credit Union offers a breadth of financial services, expert guidance, and innovative tools for businesses, individuals and families. Citadel has been in business with local communities in Pennsylvania for more than 80 years, and I’ve worked here for 23 years. I spent eight of those years on the retail side, so I have a deep understanding of the work that our member-servicing staff do eac

Join for free to read