Case Study

FSL Trebles SC21 Customer Engagement In 3 Weeks

FSL Trebles SC21 Customer Engagement In 3 Weeks

FSL trebles SC21 customer engagement in 3 weeks Case Study The challenge Engaging multiple customers to obtain rich continuous improvement feedback, using the SC21 RMR process and RMM diagnostic. The solution Complementing Q&D feedback by applying the SC21 RMM in new ways made possible by NIP’s new ARC RMR service. How it worked Eliminating administrative overhead associated with the Excel- based RMM; successfully de

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