Case Study
Front Line Deploys Genesys to Support Rapid Business Growth in Customer Service Outsourcing
Front Line Deploys Genesys to Support Rapid Business Growth in Customer Service Outsourcing SUCCESS STORY Front Line is a leading business process outsourcing services provider in the Russian Federation. Created by ICT professionals, Front Line’s founders quickly recognized the business potential of delivering these services within a vibrant, free-enterprise Russian economy. The initial business strategy involved creating a 50-seat contact