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Genesys Digital Channels Support eLong in Building a Next-Generation Customer Experience Platform for Delivery of Outstanding Customer Services

Genesys Digital Channels Support eLong in Building a Next-Generation Customer Experience Platform for Delivery of Outstanding Customer Services

Genesys
Pages 3 Pages

Genesys Digital Channels Support eLong in Building a Next-Generation Customer Experience Platform for Delivery of Outstanding Customer Services eLong is a leader in online accommodations reservations in China, with over 66,000 daily hotel bookings, many of which are submitted through mobile devices. eLong is committed to providing reservation services for hotel rooms as well as air and train tickets through multiple channels including mobil

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