Videocon d2h Uses Genesys to Boost Service, Optimize Resources SUCCESS STORY AT A GlAnCE Videocon d2h www.videocond2h.com Industry: Entertainment, Media and Publishing The Videocon Group, a well established Indian industrial conglomerate, founded Videocon d2h in order to enter the direct broadcast satellite market. Videocon d2h sought a customer experience solution vendor to help them support their rapidly growing client base. The company

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