Case Study

FROM RETAIL - How the Digital Store Made the Most of an Emerging Industry

FROM RETAIL - How the Digital Store Made the Most of an Emerging Industry

Pages 8 Pages

FROM RETAIL TO REPAIR How the Digital Store Made the Most of an Emerging Industrya new cellular experience was born. The Digital Store is a wireless retailer founded in central Illinois by a small group of industry enthusiasts looking to make a difference for cell phone users. Keeping the consumer top-of-mind, The Digital Store employed the iQmetrix RQ retail management solution at the tail-end of their inaugural year; both The Digital Store and RQ have grown and scaled together. With humble beginnings in cell phone retailing, The Digital Store was looking to increase customer acquisition and retention while boosting satisfaction and revenue; in walks RQ Repair and a wide range of repair service offerings and expertise, and the rest is history. From deep inside the heart

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