Frictionless Retention Support Helps Streaming Entertainment Company Improve Loyalty and Generate $1.7 M in Additional Revenues
Frictionless Retention Support Helps Streaming Entertainment Company Improve Loyalty and Generate $1.7 M in Additional Revenues
2 PagesResultsCX helped a U.S. streaming entertainment company reduce subscriber churn and generate $1.7 million in additional revenue through frictionless retention support. By implementing personalized engagement strategies and proactive outreach, ResultsCX improved customer loyalty and successfully addressed non-payment issues. This approach safeguarded revenue streams and strengthened the client’s competitive position in a challenging market, enhancing overall subscriber satisfaction and retention.
