Days on Freshdesk 150 Tickets solved 4000+ Freshdesk helped Bridgestone set up an intuitive helpdesk Christophe Tomborski The Company Founded in 1931, Bridgestone is the world’s largest tire production and distribution company. Implementation and monitoring of their operational and financial strategies happen at the back office solution business unit situated in France and Benelux. Innovative tire technology led their company to become the primary supplier of native equipment to all major car manufacturers. The problem With over 150,000 employees, Bridgestone operates 180 production plants in 26 countries. Bridgestone’s tires cater to a wide market ranging from passenger cars, trucks and buses to agricultural trucks, motor sports and aircrafts. The company’s customer support team for solut

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