Case Study

Fransabank: Delighting customers with responsive and reliable in- branch, web and mobile banking

Fransabank: Delighting customers with responsive and reliable in- branch, web and mobile banking

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Share this Fransabank Delighting customers with responsive and reliable in- branch, web and mobile banking Fransabank is the oldest and among the largest of Lebanon’s banks, providing universal banking services through 124 branches. Fransabank has offices in nine other countries and reported net profits of USD179.8 million in financial year 2015 with total assets of USD20 billion. Business challenge Rapid business growth was putting a strain on Fransabank’s core systems. How could the bank ensure that key overnight processing would not overrun and impact on performance during the working day? Transformation With a new core banking system running on IBM® Power® 870 servers with IBM DS8870 and IBM FlashSystem® storage, Fransabank speeds through batch processing and keeps

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