Case Study on Forms Processing for a US Based Company The Customer Our customer based in the US developed the world's third largest vacation ownership program and initiated the concept of point-based timeshares. This program has granted access to more than 200,000 timeshare owners across the company's resorts in countries like United States, Canada, Mexico, Fiji, New Zealand and Australia. This company is a wholly owned subsidiary of the world's largest hotel franchisor, a Fortune 500 corporation. This franchisor is also a vacation ownership company and a vacation exchange network. The Project The customer's need of the hour was forms processing and creating a marketing database consisting of potential customers. Flatworld Solutions was approached by the customer to carry out this task. To

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