Challenge The DSL Supply Chain plans over 15,000 parts for 80 technicians throughout Western Canada. These service parts support over 100 different products from multiple manufacturers. This level of complexity, paired with the challenge of planning inventory within the limited space of a technician’s service vehicle, led the company to implement Baxter Planning. Baxter Planning Case Study: Food Equipment Service Provider DSL is a food service company distributing and supporting commercial restaurant equipment in Western Canada. Started 100 years ago as a dairy equipment supplier, DSL is now one of the top convenience, grocery, and restaurant supply stores in Western Canada serving customers such as McDonald’s, 7-Eleven, Wendy’s, Mac’s Convenience, and more. While their stor

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