Case Study

Telecommunications Provider

Telecommunications Provider

Comprehensive Assessment Baxter consulting engagements begin with a Comprehensive Assessment where an in-depth review of the client’s Best Practice Scorecard is used to prioritize the improvement opportunities most important to their business. Expert Baxter consultants employ a four-phase methodology to build a full list of strategic opportunities, create a detailed business case, and prioritize initiatives based on the company’s specific business goals. For this telecom customer, the Comprehensive Assessment started with a conversation about the organization’s management direction. The company’s goals are to reduce excess inventory and meet budget targets while maintaining service levels above 97.5%. Digging deeper, Baxter consultants found that excess inventory had accumulated d

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