Case Study

Focusing On Improvement At Hertz

Focusing On Improvement At Hertz

Pages 2 Pages

© FranklinCovey. Center for Advanced Research. All rights reserved. July 2008 CENTER for ADVANCED RESEARCH Discovering and Documenting Greatness FOCUSING ON IMPROVEMENT AT HERTZ Background Founded in 1918, the Hertz Corporation is the world’s leading car-rental company. With a fleet of 525,000 vehicles and a staff of over 31,000 employees, Hertz services customers from 7,700 locations in more than 150 countries. Almost 75 percent of the company’s car-rental revenues come from on-airport locations. Hertz also rents trucks, vans, and heavy equipment, and sells used cars and heavy equipment. In late 2005, Ford Motor Company sold Hertz to a private equity group made up of Clayton Dubilier & Rice, The Carlyle Group, and Merrill Lynch Global Private Equity. With 80 years of success, H

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