Focus On What Matters: Improving The Member Experience With Active Net
Focus On What Matters: Improving The Member Experience With Active Net
1 Pages“We are confident that the member’s experience will be dramatically improved.” Troy Patterson, Senior Vice President of Technology focus on wha T ma TTers Improving the member experience with acTIVe Net The YMca of Greater Kansas city serves as a community hub, reaching thousands of residents with their activities and education. Managing operations and providing great customer service became a challenge at the wide range of Y locations
