Case Study

Reallocating Time to Focus on What Matters, the Students

Reallocating Time to Focus on What Matters, the Students

Pages 2 Pages

Problem INEFFICIENT DEPARTMENT OPERATIONS Portland State University required staff to process paper forms that students ?lled out for organization registration and funding requests. As a result of the department’s paper- based system, staff spent 4-6 hours per day processing stacks of requests and contacting students when forms were incom- plete or not turned in on time. The department also lacked the tools to help them manage student organiz

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